The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest. Manages incoming and outgoing c

Reporting to and working under the general direction of the Manager, the Customer Service Representative resolves guarantor/patient account balances. The Patient Business Office's primary focus includes both timely responses to guarantor/patient inquiries via a variety of paths and outreach efforts to resolve open guarantor accounts. Contacts may be from initiated by pati

Phlebotomy Customer Service Representative Full Time 9 30am 6pm Job Ref 29303 Category Clerical & Administrative Support Location Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department Lab Phlebotomy Schedule Full Time Shift Day shift Hours 09 30am 6 00 pm Job Summary Reporting to the Customer Service Supervisor, the position handles all inquirie

Discuss clinical services provided in the home, school, or other community based settings with insurance companies Provide/Confirm clinical diagnosis, therapeutic treatment, safety planning and risk assessment. Coordinate care with Outpatient Therapists, Psychiatrists, Schools, DCF, probation and Medical Providers to ensure effective and progressive care. Complete documen

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Observe and follow all company policies and established procedures. Maintain a neat, well groomed personal appearance at all times and follow company personal appearance policy. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets Assist in special projects and perform other function

Discuss clinical services provided in the home, school, or other community based settings with insurance companies Provide/Confirm clinical diagnosis, therapeutic treatment, safety planning and risk assessment. Coordinate care with Outpatient Therapists, Psychiatrists, Schools, DCF, probation and Medical Providers to ensure effective and progressive care. Complete documen

Discuss clinical services provided in the home, school, or other community based settings with insurance companies Provide/Confirm clinical diagnosis, therapeutic treatment, safety planning and risk assessment. Coordinate care with Outpatient Therapists, Psychiatrists, Schools, DCF, probation and Medical Providers to ensure effective and progressive care. Complete documen

Customer Service Representative Per Diem Job Ref 26739 Category Clerical & Administrative Support Location Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 Department Service Response Center Schedule Per Diem Shift Variable Shifts Hours 6am 6 30pm, 6am 4 30 pm, 7am 3 30pm, 9 30am 6pm Job Summary Reporting to the Customer Service Supervisor, the positi

Responsible for representing the radiology department to patients, patients' family members, physician offices, health care centers, medical organizations and various other clients. This service involves providing in person and telephone communications to all radiology patients in the Women's Imaging Department and to other departments of Newton Wellesley Hospital. Respon

Under the general direction of the EP Lab's Resource Nurse(s), Nursing Director, and Administrative Manager, the Patient Service Coordinator II (PSC II) provides administrative and operational support to staff in a fast paced, high volume invasive cardiac electrophysiology (EP) lab. The PSC II is responsible for partnering with nursing to coordinate the day to day patient

This position will work 10am 6 30pm, Monday Friday and rotating weekends 8am 5pm. Process internal and external referrals by receiving patient information from a variety of methods. Clinical and non clinical information is obtained and entered into a computerized system. Relevant information is communicated to all stakeholders. Respond to external and internal inquiries b

include but are not limited to Member check in Member bookings and group fitness class reservations. Greeting members, guests and prospective members in a professional manner. Being an "informational resource" for members. Club Tours Administrative tasks such as processing data input, copying information forms, replenishing front desk supplies, etc. Process sales for all m

Performs all duties that are the responsibility of a Patient Service Coordinator I Performs all check in and out functions, as outlined by the MGH/MGPO Front Desk Standards of Operations. Provides support and information to providers to problem solve and manage complex administrative patient issues Performs the daily management of encounter form processing and reconcileme

The Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. The focus of this position is to support patient's right