Front Office Coordinator
Crown Point, IN  / Dyer, IN 
Posted 30 days ago
Job Description
We have an immediate opening for three Front Office Coordinators for Northwest Oncology. These are full time, benefited positions located in Crown Point and Dyer.

Northwest Oncology is the most advanced oncology group in Northwest Indiana. Our physicians have over 50 years of combined experience and received their training at highly acclaimed academic institutions in Chicago. Our Gynecologic Oncology team offers an integrative approach to the diagnosis, treatment and surgical management of women cancers.


Responsible for the coordination and operation of the Front Office functions. Acts as liaison with physicians, patients and other office staff. Responsible for assisting in the development of and administration of office policies and procedures. Supervises and coordinates front office staff activities and responsibilities. 


-Oversees all front office functions. Recruits, hires and supervises front office staff in addition to developing and attaining performance goals and objectives. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Provides assistance and coverage for front office functions as required.
-Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other front office functions.
-Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery.
-Coordinates office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments.
-Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
-Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
-Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
-Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
-Ensures that authorizations are obtained in a timely manner.
-Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information. Maintains knowledge of current health care and billing trends and practices.
-Supervises the daily activities of front office staff.


High school diploma or equivalent required. Minimum five years of medical office experience.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5+ years
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