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Senior Salesforce Administrator
One growing team. One powerful goal.
Manchester, NH
Job Description
Southern New Hampshire University is currently seeking a Senior Salesforce Administrator. The Senior Salesforce Administrator is responsible for monitoring SalesForce.com usage, performing administrative tasks, ensuring data integrity, and working development and product teams to deploy changes to the production environment.
Essential duties and responsibilities of this position include the following:
- Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications
- Working with matrixed teams including on, and offshore development partners
- Setting up and managing users and security in Salesforce.com (profiles, security, permission sets etc.)
- Documenting knowledge articles for application operational support
- Deploy changes to the Stage and Production environments.
- Working within a structured project management methodology, specifically Agile
- Develop standard and custom salesforce.com reports and dashboards for end users and executives
- Create training materials and provide technical process and systems training to users as needed
- Interface with matrixed resources at all levels of the organization
- Implement system upgrades and business enhancement requests
- Translate user story requests into workable requirements, salesforce.com elements, and document technical specifications and the associated test cases
Minimum Qualifications:
- 2+ years’ experience maintaining visualforce, AppExchange, Force.com pages, and integrations to third party solutions
- 2+ years operational support of software applications
- Experience administering Google Communities and applications
- Integration experience with Salesforce.com API, and Web Services
- Experience with various app exchange partners and platforms
- Experience with TFS, Azure DevOps, Ant, and other DevOps tools
Preferred Qualifications:
- Experience in a highly customized Salesforce.com environment and with Salesforce.com Communities/Portal
- Advanced developer certification
- Salesforce Administration certification
- Certified in the following: Salesforce.com Administrator (Admin 201), Salesforce.com Developer (Building Applications with Force.com and VisualForce (DEV401)
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.
Job Summary
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8
Required Education
High School or Equivalent
Required Experience
2 to 4 years
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