• Employment Type: Part Time
• Shift: Weekends
• Hours: 3:30pm-12am
• Location: Boston, MA

Performs more complete administrative support duties in a medical clinic office.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

• Has primary responsibility for scheduling all tests, and for scheduling surgeries as applicable.
• Obtains pre-certification and referral data from patients.
• Acts as liaison with Patients Accounts to track payments,
• Receive phone calls, and obtains patient medical records.
• Encounters patients
• Answers phones, takes messages and assists patients and families in resolving issues.
• Schedules interpreters for patient visits as needed.
• Schedules follow-up appointments.
• Verifies insurance information, requests and processes insurance referrals as required.
• Researches and resolves insurance issues.
• Enters data into computer files.
• Collects co-payments as applicable.
• Orders labs and x-rays in Order Entry Data System.
• Processes inpatient, procedures, and satellite billing. Prepares Batch headers and sends to appropriate place.
• Processes clinic schedules for satellite clinics as applicable.
• Responsible for medical billing and transcription.
• Responsible for sorting mail, faxing necessary records, and filing.
• Performs other similar and related duties as required or directed.

JOB KNOWLEDGE AND SKILLS:

• Prior experience working in a clinic or inpatient unit preferred.
• Computer literacy required including familiarity with word processing programs and electronic spreadsheets and facility in learning new applications. Ability to learn and use SMS and other NEMC network programs required.
• Some knowledge of third party billing preferred.
• Require excellent interpersonal and organizational skills.
• Ability to maintain confidential medical information.
• Bilingual skills preferred.

EDUCATION:

• High School diploma with specialized training in business office skills.

EXPERIENCE:

• 1-2 years medical office experience.
• An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Normal office environment.

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.