Director, Project Quality & Risk Management
Billerica, MA 
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Posted 9 days ago
Job Description

Home Based, US

As Director, Project Quality & Risk Management you will provide leadership and management to other Project Quality & Risk Management (PQRL) staff, innovate and implement quality improvement opportunities at the project, client, operational, department or cross department level.


Key Accountabilities:

Collaborate with senior leadership to develop and implement the strategy and direction for the PQRM team in support of Parexel's and Quality's goals/objectives.
  • Translate mission and vision to define PQRM's contribution to Parexel's success
  • Create and nurture a culture within PQRM to promote open communication, provide opportunities for growth, advocate collaboration and teamwork, reward high performance and being purpose driven
  • Propose, lead and implement PQRM initiatives to accomplish PQRM's goals
  • Collaborate with other PQRM leadership to advance PQRM's direction
  • Support PQRM leadership and staff in achievement of individual and collective goals
Facilitate and lead risk management activities for PQRM.
  • Facilitate robust department-level risk management.
  • Work with PQRM leaders to identify, categorize, score and develop mitigations
  • Confirm agreed mitigations are being integrated into departmental planning
  • Coordinate and support leaders in regular risk review
  • Assess effectiveness of mitigations with leaders
Oversee and support PQRM staff to comply with Parexel standardsand regulatory requirements.
  • Verify compliance with Parexel SOPs and other requirements (e.g. applicable curricula)
  • Review, approve (when necessary) and ensure accurate timerecording for regional staff (e.g. billing out of department etc.)
  • Provide guidance and ensure compliance with goal setting and PDC requirements
Serve as SME for varied PQRM activities & partner with Quality Assurance tooversee and support audits & inspections, representing Parexel Quality when requested and serving as an escalation point for critical issues.
  • Support audit/inspection preparation including coordinating with QA to ensure appropriate Quality resource availability
  • Provide onsite or remote support as needed
  • Contribute to critical issue resolution by providing expert qualityadvice and direction
  • Represent PQRM in audits and/or inspections
  • Provide solutions-focused quality consulting, facilitating quality delivery using available analytics and other tools.
  • Partner with operational leadership to promote first-time qualitydeliverables, applying solutions-focused consultancy.
  • Review, analyze and provide guidance related to operational quality metrics as necessary or assigned
  • Build and maintain relationships with client quality representatives when required
  • Represent Parexel Quality in client meetings as necessary
  • As Quality Sponsor, serve as senior-level point-of-escalation,communicating with senior client quality partner
Attract, recruit, retain and develop PQRM staff
  • Engage and recruit qualified staff
  • Ensure trained, knowledgeable staff are sufficient to meetorganizational needs, develop business case if insufficient
  • Build employee pipeline, ensuring career growth opportunities andadequate succession planning
  • Measure direct reports' performance against expectations andstandards, providing constructive feedback and areas for improvement, focusing on development of individual employees

Education

  • Educated to the degree level (biological science, pharma, Quality Assurance or other health related disciplines preferred) or relevant quality or business equivalent

#LI-REMOTE

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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