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Category: Clerical & Administrative Support
Location:
Department: Emerson Health Primary Care Groton
Schedule: Full Time
Shift: Day shift
Hours: 8:00am-4:30pm
Job Summary:
Reporting to the Practice Manager, the Medical Receptionist performs a wide variety of responsibilities and support to the physicians.
Job Functions:
* Greet patients upon arrival, maintains orderliness of reception area and Front desk ensuring patient confidentiality.
* Answer phones and retrieves and distributes messages appropriately.
* Process patients quickly and accurately through the computer based scheduling system for future appointments and/or testing as appropriate for patient care.
* Captures and enters high quality patient demographic and financial information via telephone interviews and hard copy (mail-in,facsimile, etc.)
* Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary.* Communicates with physicians' offices and staff in a timely and professional manner.
* Maintains and supports patient's rights to care, privacy and respect.
* Other duties as assigned from time to time
Minimum Qualifications:
* Education: High School Diploma or equivalent required.* Experience: One to three years Administrative Assistant/Medical Office preferred
* Licensure and/or Certification: Graduate of a Medical Assistant/Secretary program preferred.
* Skills:
* Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of GE Centricity to access and utilize electronic medial records preferred.
* Excellent organizational skills, detail oriented with strong ability to multi-task required.
* Familiarity with medical terminology preferred
* Knowledge of patient billing, account processes, third party billing and revenue cycle preferred.
* Ability to maintain confidential information required.
Emerson Hospital is committed as a matter of policy and in accordance with all applicable laws to equal employment opportunity and a work environment free of discrimination or harassment for all employees and qualified applicants, without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, ancestry, disability or any other characteristic protected by law