Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

IT and Digital works in a harmonised partnership with the National Grid group of diverse energy businesses to deliver technology which revolutionises the way we operate. As we lead the charge towards a carbon-free future, our teams are embracing disruptive changes in our industry by working with Agile methodologies and adopting Digital mindsets to drive efficiency and bring new capabilities for our internal and external customers.

Our work here is critical. National Grid moves energy to millions of homes and businesses in the UK and US and the technology we utilise to complete that task is down to us. The successful applicant for this position will be an integral contributor towards this goal and we will support your professional development as part of our multi-cultural, customer-centric global team.

We are seeking a lead product manager to guide us in the definition and delivery of our asset management technical capabilities. This work includes integrating areas of the Gas business with enterprise solutions to drive process efficiencies and richer insights, enhancing our asset data and information to inform planning and management, and identifying new opportunities to drive our clean, fair, and affordable energy objectives.

Product definition and development
You will:

• guide the solution vision and roadmap, leveraging data-driven insights and cross-functional perspectives to collaboratively define the product experience
• facilitate increment planning, driving definition of outcomes and work delivery
• ensure features, epics, and stories are clear including robust acceptance criteria and actionable work definition for design and technology partners
• prioritize work based on clear criteria
• collaborate closely with colleagues to ensure their work is unambiguous and unblocked

Product performance
You will:

• lead definition of a product performance framework attributable to target business outcomes
• define increment OKRs and ensure the appropriate work is prioritized to achieve target outcomes
• collaborate with design to define user experience metrics as part of the product performance framework

Communication and engagement
You will:

• build buy-in and trust for the team's work across stakeholders and ensure expectations are well-managed
• collaborate with design and others to craft and proactively share a customer-first product story

Team operations and development
You will:

• work with scrum masters and others to ensure your team is inspired and engaged
• drive a positive, constructive team culture
• collaborate with project managers to ensure work delivery is timely and on budget
• mentor junior team members as appropriate
• act as a servant leader

Required:

• 6+ years product management experience
• 4+ years delivering in a cross-functional, multi-squad product model
• Excellent written and verbal communication skills
• Demonstrable creative and critical thinking
• The capacity for self-motivation, independent initiative, and effective problem-solving

Additional valued experiences:

• Energy/utility
• Software engineering
• Design
• User research
• Product strategy