Perform Service tasks, identify technical problems, and make analysis through remote or on site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.) Contribute to customer satisfaction by executing Service work a

Owner of the overall channel partner performance to meet all elements of the channel strategic vision, loyalty, commitment and excellence Ensure the national channel strategy is being executed locally and the program is honored from both sides, documenting any deviations accordingly Know and understand channel partners go to market strategy loosely based off affiliations