This role will provide day to day "first touch" phone and walk up IT support for hardware, software and networking inquiries coming from 2300+ global employees Essential Duties and Responsibilities First point of contact for all IT issues, quickly responding to requests Follows scripted IT handling/engagement procedures Triages and categorizes incidents and requests, ensu

The Treasury Analyst will join the finance team in Westford, MA reporting to the Sr. Manager, Treasury and will be responsible for supporting all aspects of the Company's worldwide Treasury operations which include building, monitoring, and managing the efficient utilization of cash, bank accounts, and financial services for both domestic and international operations with

Work with customers to troubleshoot and resolve complex product issues Interface with our world class support, development and SQA teams to identify and to resolve product issues Utilizing NETSCOUT's Knowledge Management database, research & develop technical tips and solutions Advise customer on network management best practices using NETSCOUT product suite Required Expe